Learner Agreement
What the Institute commits to, what the learner commits to, and where the programme stops.
versionv1.0.0effective 2026-08-01
Policies
Five documents. Each versioned, dated, and open to challenge.
Policies in force are published in full. When one changes, the version increments and the effective date moves — previous editions remain available to anyone who was enrolled under them.
Suite v1.0.0
Complaint & Appeals Policy
How to raise a concern, what happens next, and how to appeal a decision.
versionv1.0.0effective 2026-08-01
Incident & Safety Policy
Scope limits, escalation ladder, and how safety events are recorded and reviewed.
versionv1.1.0effective 2026-09-01
Privacy & Records Policy
What is collected, why, how long it is kept, and how to request access or deletion.
versionv1.0.1effective 2026-08-15
Enrollment & Refund Policy
How a place is confirmed, how to withdraw, and the refund window.
versionv1.0.0effective 2026-08-01
These policies are provided for transparency about how the pilot operates. They are not legal advice, and they do not override the consumer protections that apply where you live.